Two types of problems

There are generally just two types of problems:

  • „My TV won’t start”. That’s relatively easy to solve.
  • „My TV will sometimes start, at times it won’t”. This is much more difficult to solve, as the behavior is not repeated.

When people come to me with various issues, the latter type of problem is more common.

James Vaughan - story-of-a-star
James Vaughan – story-of-a-star, https://flic.kr/p/7pZw9x

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