Answering questions

Ikhlasul Amal - Questionnaire

If you take a question in a written form, you can look at it, analyze it, and debate it.

Verbally, as far as I notice, people answer a bit strange – if the question is detailed, people tend to answer to just a part of it.

If I have a question, and the answer is complex, a lot of time, in a verbal manner, people reply to just a part of it.

The solution, as far as I see it, is to try and give a complete answer, even if the communication is oral.

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Two things at the same time

Alfred Grupstra - I Wish You A Lot Of Choices In 2019

„No one can serve two masters. Either you will hate the one and love the other, or you will be devoted to the one and despise the other. You cannot serve both God and money.” (Matthew 6:24, NIV)

Sometimes, I try and take risks. And, more often than not, things fail.

You can’t have both a risky situation and lots of things going in your favor. You need to pick your battles.

What should you focus on? The most important things, whatever those may be for you.

While this may seem minor, establishing what needs to be done is, in my opinion, fundamental.

Everything depends on what a person decides to do/avoid.

There was an issue recently about fake news in the media. The media outlet had two options – risk their reputation and be the first to come out with the news vs. wait a bit and confirm the news. Each option has consequences.

As I see it, there are two options:

  • You have some procedures, and you always follow them – this rules out some opportunities, but there’s little risk.
  • You don’t have procedures, or you don’t follow them at times. Also, you might lack some skills or information (perhaps from experience) at some point and make poor decisions. This might lead to issues, but at times it may prove worthwhile to follow your instincts. But, all-in-all, not having procedures / not following them / not being skilled enough / not having enough data / following your instincts brings some risks. You need to acknowledge these.

If you play the lottery, you take some risks in order to win. But I think the odds are against you, and you’re better off doing other things with your money.

Another example – most people put their phones on silent when they go see a show. But what happens if there’s an Emergency Message (they get sent even loud on Silent Mode activated)? People take risks by leaving their phones on silent, yet most of them do.

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Annoying prayers

Adam Y Zhang - Good Kisser

But I tell you, love your enemies and pray for those who persecute you, … (Matthew 5:44, New International Version)

If someone annoys you (I won’t use the word „hate”, I think it’s too much, in my opinion, most people are annoyed by others, they don’t hate them deeply), you can try and make good gestures for them. Show a sign of good fate and behave nicely.

But such occasions tend to be rare – to do a small sacrifice, to do good, to actually act on your intent.

Yet, there’s a simpler way to love those who annoy you – pray for them.

It’s a placebo effect – if you wish the good of the other, you will get past their annoying behavior much more easily.

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Some dark patterns

Marcin Krawczyk - After your 40's you know right from wrong

You open a chat with a website, and you see that „the operator is typing”. But sometimes you talk to a bot (computer Artificial Intelligence), and to mimic human behavior, they are also typing.

Sometimes, websites introduce waiting times and screen loaders just to increase the time a user has to wait to get to the page and make the page more desirable.

Some TV Shows in Romania are shown online one week prior to TV, just for you to buy online access.

Some social media websites don’t show you options to navigate in a video, you are forced to watch start to end.

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Crosswalks

Adam Y Zhang - Attention

Crosswalks are only from place to place. On a road, there are portions just for cars (typical roads), and special places (the crossroads) where pedestrians and cars meet.

Assigning special places for crosswalks makes it easier for drivers to focus a lot when seeing a crosswalk and focus much less on other portions of the roads.

It’s the same with social media – you should generally try and block social media from your life and avoid being connected all the time. Then, from time to time, access it and get immersed into it. Separate the attention by grouping „lots of focus attention” and „no focused attention.”

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Stressed humor

Basia Fikszyn - fun fun fun

There are some comedy movies in which the characters are quite stressed – The Office TV series, for example.

There are others which are more casual – Friends.

I think that a show should take you through a carousel of emotions and keep changing them.

The emotions should also be intense or have smart jokes.

At the end of the day, I tend to prefer casual humor more than a stressed one.

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Being happy with the terms and conditions

Onasill ~ Bill - Onasill ~ Be Safe & Healthy - Milwaukee Public Library ~ Milwaukee Wisconsin ~ Historic Building

At one of the Romanian banks, when reaching the T&C area, one can read:

You have reached the Terms and Conditions. :)

Ai ajuns la Termeni și Condiții. :)

The text, in my opinion:
  • Starts with a personal success („Oh my God! You reached that area!”). It feels like we’re with the winning team.
  • The emoji is a bit manipulative, making it sound like „Here’s the contract, now smile!”, but I think it’s fine, nevertheless.
  • Even if it’s a bank we’re talking about, I find the message friendly and open. On the other hand, going overboard with being friendly can lead to trouble with some users. I read about an online user who was very surprised to see an official bank using cherries, as a joke, in an official currency exchange page on a bank website. Friendly? Yes. Funny? Yes. A bit too much for a bank’s communication? Again, yes. Coming back to the original text, I find the emoji friendly & not too much aggressive.
  • The use of the emoji reminds of the MailChimp final confirmation message when sending a newsletter: an animation with a finger close to hitting the big red button. It’s an emotional charge.
  • The key takeaway – if you can spot important emotional aspects within the funnel, consider trying to answer them in the way. The bank, in case, does this nicely.
  • (PS: As a personal note, I don’t think that mentioning „in my opinion” / „personal note” is wrong in any way)

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Each person is right in their own terms

Two neighbors were fighting over a financial dispute. They couldn’t reach an agreement, so they took their case to the local rabbi. The rabbi heard the first litigant’s case, nodded his head and said, “You’re right.”

The second litigant then stated his case. The rabbi heard him out, nodded again and said, “You’re also right.”

The rabbi’s attendant, who had been standing by this whole time, was justifiably confused. “But, rebbe,” he asked, “how can they both be right?”

The rav thought about this for a moment before responding, “You’re right, too!”

(via »)

I think the joke is quite true, a lot of people can be right when looking at their situation and taking into account their specific context.

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How can they both be right?

Alfred Grupstra - Mouth Wide Open

Two neighbors were fighting over a financial dispute. They couldn’t reach an agreement, so they took their case to the local rabbi. The rabbi heard the first litigant’s case, nodded his head and said, “You’re right.”

The second litigant then stated his case. The rabbi heard him out, nodded again and said, “You’re also right.”

The rabbi’s attendant, who had been standing by this whole time, was justifiably confused. “But, rebbe,” he asked, “how can they both be right?”

The rav thought about this for a moment before responding, “You’re right, too!”

(via »)

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