I know a person with an old phone who wanted to use a mobile app with a customer profile.
What did the app do? Something very simple – it showed a QR code to scan and gave some vouchers.
The app required a rather recent version of Android.
So, what did I do to overcome this?
I just saved the QR code from the app as a picture and used the old phone to just display the photo.
Also, some apps, rather complex, don’t have a website – one could only access the platform from the app.
It’s good to offer an app, but why make it mandatory?