I think there are two kinds of feed-back:
- Emotional feed-back – “You did this, my reaction to this is this emotion”.
- Logical feed-back – “This can be improved like this & like that”.
Feed-back is hugely important:
- See an animation movie and see how characters react one to the other. In my opinion, the essence of how a movie will be perceived is given by the way the feed-back is given (and, in emotions, exaggeration counts).
- If you want to get better, you need logical feed-back. That’s why I do audits.
I think feed-back is very important to the society as a whole. In order to grow, you need feed-back.