Changing people’s minds

Sometimes, you might try in vain to change the person’s perspective.

I know people who, when you get their attention on something, start with „No,” and continue with a logic that cancels everything you said.

What to change if the message does not enter their point of view?

The solution? Instead of trying to change a person’s perspective, try to focus mostly on getting the message sent.

Listen carefully to what the person says and try to see if there are flaws in their logic that you can point out.

If X says something, and you cross your arms and start with „No, you’re wrong”, the chances of success are small.

Susan Jane Golding - The Listeners
Susan Jane Golding – The Listeners, https://flic.kr/p/28wSqgW
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