Dorin BOERESCU had the following PPT:
at his presentation at GPEC.
The main idea?
If you are an online store, you should make an effort to provide online customer support for more than 9-17; strive to have someone online to answer request after 17:00; see the above graph for the reason behind this.
Last modified on: 2015.11.29, at: 18:36.Share on WhatsApp